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Kronos thought leaders and where to find them

February 15, 2018

Learning from experience is the most valuable lesson, but the next best strategy to learning from your own successes and disappointments is learning from the experiences of others.

Kronos thought leaders share the expertise and industry-knowledge they’ve gathered from years of experience through a variety of blog and news forums. Check out the list below to see where you can find skilled, professional opinions on workforce management technologies, industry insights, and global trends from some of the very best at Kronos:

5 must-read outlets for HR- and workplace-related insights

February 13, 2018

So much content exists online…so much. There are millions upon millions of news outlets and blogs. This abundance of information can be an overwhelming experience – like going to a museum, for example. You can’t possibly stop to read the details at every exhibit, and deciding what you should pay attention to in the time you have is frustrating. Who’s with me?

If you feel this way about all the workplace-related content out there, I’d like to help narrow down the choices by pulling a few great sources to the surface. Here’s a list of 5 content outlets I call must-reads for HR- and workplace-related insights:

  1. Workforce Institute – Led by Joyce Maroney, the Workforce Institute at Kronos Incorporated is a think tank focused on empowering organizations through education and research on a variety of workplace topics. I’m a huge fan of the Workforce Institute podcasts – check out The Workforce Institute Radio on iTunes.
  2. HR Bartender – Author Sharlyn Lauby offers great content in an informative but fun and casual tone. While HR Bartender is known as a human resources blog, it focuses broadly on topics that relate to the workplace as well.
  3. Recruiting Daily – Go to Recruiting Daily for the latest recruiting news and trends on hiring strategies, attracting and retaining talent, and more.
  4. TLNT – TLNT also offers news and trends but with a higher-level focus on key HR topics.
  5. HRDive – HRDive takes big stories and digests them into quick reads. They bring us the need-to-know details in 60-second snippets.

Follow these channels and subscribe to receive timely notifications about new content. Hopefully learning more about HR and workplace crazes just got easier!

Empower through education

February 8, 2018

resource-ref-sv0006At Kronos, our customer first culture drives the decisions we make at every level. It’s the guiding philosophy for everything that we do – from recommending the right workforce management solution to providing the tools and resources you need to empower your system users to become system experts.

That’s where the Educational Services team comes in. I’ve met several of our trainers and user adoption consultants, and they are some of my favorite people at Kronos. Helping you take full advantage of your solution for maximum ROI through delivering the right training to the right employees is what they do best.

So why might you care about Educational Services? Other than the fact that the team is phenomenal to work with, here’s a brief breakdown of the value your Educational Services provide to you:

  • Accelerate adoption: Resistance is the result of inexperience and unawareness. Change isn’t easy – especially if people don’t fully understand why it’s happening. User adoption consultants partner with you to develop a comprehensive change strategy and ensure efficient, effective, and productive user acceptance.
  • Learn your way: Certified instructors deliver public and private training courses both in person and online. Select live, online public trainings in Kronos Virtual Classrooms (KVC) or choose the private route to experience tailored training content unique to your solution features or business processes. And if handling training in-house is more your style, you can leverage Educational Services to help train your trainers with the knowledge necessary to educate your users internally.
  • Anytime, anywhere access to education: KnowledgePass empowers employees to work smarter with 24/7 access to online training and reference materials. KnowledgePass resources help you prepare your project team for implementation, train end-users, onboard new hires, and refresh employees’ skills. You can even grant users access to KnowledgePass content through your own learning management system to maintain a one-stop-shop for job-related training.

It’s all about achieving ROI – otherwise why invest in new technology? And Educational Services can help you get there faster with your Kronos solution. To read more about the value of your Educational Services, download the Educational Services Brochure for Workforce Central.

Super Bowl Sunday: Not always super?

February 6, 2018

eaglesSuper Bowl Sunday can only stay super for one team and their fans when the tv clicks off at the end of the evening. Sadly, for New Englanders, it wasn’t our year. But did you know Super Bowl Sunday isn’t the greatest day for other teams out there?

Think about the restaurant employees who have to work on the day of the Super Bowl. While it might be an extremely busy night for staff at a sports bar, it may be less at small to midsize restaurants and bistros that don’t have wall-to-wall television screens. A quaint, French restaurant is great for a nice Saturday evening dinner, but it’s probably not your first choice to watch the big game.

According to an article featured in the Boston Globe last week, many local Boston restauranteurs decided to close down for the Super Bowl and give their teams a day off. While “Americans ate $80 million worth of chicken wings, drank $1.3 billion worth of beer, and dipped $278 million worth of potato chips into $39 million worth of dips,” this indulgence isn’t happening at local eateries – like Troquet on South in Boston, for example.

Owner Chris Campbell shares in the article that Super Bowl Sunday is one of three days including Christmas and Thanksgiving when the restaurant is closed. And furthermore, the opportunity to give a day back to his employees and boost morale more than makes up for any lost revenue.

Creating an engaging experience for your employees can be a challenge – especially in the restaurant business where hours are long and work is rigorous. Restaurant employees are ambassadors for your business who directly influence the customer experience, so it’s important that they are passionate, enthusiastic, and personable when interacting with guests.

“Providing a consistently positive restaurant experience is what creates customer loyalty, and companies cannot achieve it without an engaged workforce”Deloitte.

DN_chefRead more about the power of employee engagement in the restaurant business in this report from Deloitte, and know that Kronos food service-specific solutions can help you empower associates and drive satisfaction to attract new customers and keep them coming back.

 

 

 

Super Sick Monday

February 1, 2018

empty.jpgThere are 58 U.S. federal and state holidays on the 2018 calendar. And in the state of Massachusetts – home to Kronos Incorporated headquarters – we recognize 12 of the holidays on the list. With Sunday’s big game quickly approaching, I’ll say what we’ve all been thinking for years. The Monday following the Super Bowl should be a holiday.

But should it? Morally, maybe not. Especially when open vacation policies allowing employees the flexibility to take time off as they please seem to be on the rise. But a recent survey commissioned by Mucinex in conjunction with The Workforce Institute at Kronos revealed that 25 percent of working Americans (an estimated 38.5 million people when compared to BLS data) agree that the day after the Super Bowl should be a national holiday. That’s a steep number.

The Super Sick Monday survey also indicated that many people were likely to take the Monday off ahead of time – 21 percent. This is far less of a concern than the 60 percent of employees who are predicted to call out sick or request a personal day at the very last minute. This unplanned absenteeism is where companies run into trouble – it can significantly impact the bottom line. Learn more about reducing the risk of unplanned absences because of major public sporting events like the Super Bowl and the Olympics in this Workforce Institute podcast featuring Sharlyn Lauby, President of ITM Group Inc., and John Hollon, editor at RecruitingDaily.com.

Something else to consider is the number of people who will “work from home.” I’m a whole-hearted supporter of working at home. It’s a privilege and can be an extremely productive and valuable use of time. But the day after the Super Bowl? Feeling somewhat skeptical…

“We’ve been tracking the game’s impact on absenteeism for more than a decade,” said Joyce Maroney, Executive Director of the Workforce Institute at Kronos. I was excited to hear that the Workforce Institue teamed up with Mucinex to bring us updated numbers this year. It’s interesting research. An infographic from Mucinex highlights a few of the key statistics from this year’s study. It’s not particularly surprising that the results suggest the most popular day to be sick will be Monday, February 5th. We love our football after all.

So, if people are going to call out sick anyway and the stats continue to grow, should we just give in and designate Super Sick Monday a holiday? Ohio Governor John Kasich thinks so, but I’d be happier to name Tom Brady’s birthday a national holiday. All in favor?

 

Work Your Way

January 30, 2018

mobile employee.jpgTechnology has made work a natural part of life, wherever it takes us. I came across these words written by a fellow Kronite on our internal collaboration platform. And I thought, you’re absolutely right.

Yes, most jobs require employees to be physically present and perform the majority of their work in brick-and-mortar office spaces, but mobile technology has broadened the idea of the traditional workplace so much so that we can typically take work with us wherever we please. Whether this is a positive advance or not is a discussion for another day. I’d like to simply focus on the facts of what it means to work your way (according to me and my fellow Kronite who sparked the idea for this post).

So, what does mobile technology allow when it comes to workforce management? Perhaps the most talked about element is that mobile solutions provide flexibility. If you’re a manager, you don’t have to be sitting in front of your desktop or laptop computer to approve vacation, sign off on schedule changes, or even check your email. You’re able to perform those actions your way, from anywhere – at Suzie’s soccer game, while walking the dog, at the airport, or from the comfort of your own home. As an employee, you can punch in, request time off, and check your schedule for tomorrow all while walking to the break room to drop off your lunch.

For these same reasons, mobile solutions also bring efficiency, convenience, and personalization. The mobile-first design and fully responsive user interface of the Workforce Dimensions suite let you work your way by making it easy to create an experience based on how you like to receive information. And you can get that same engaging, personalized experience on any of your devices, thanks to the fully responsive design.

I think the concept is clear from a solution standpoint, but what does it mean to work your way in a general sense? People are using technology everywhere we turn. And because we can access tools on our mobile devices – it’s possible for work to take place everywhere too. I’d say the concept of work your way suggests that we are working our careers into the lives we are living rather than the other way around. I can speak only from personal experience but working for a company that embraces this model is one of the main reasons I feel so engaged. For me, working my way creates a level of enthusiasm and motivation to keep doing my best work.

feeling engaged

It’s electric! Riding to school in style

January 25, 2018

school bus

Today, I’d like to hone in on a topic that I think will be particularly interesting to our friends in the public sector space. With 2,500 public sector customers, we’re always interested in what’s happening in their world.

I came across an article yesterday on Future Structure about battery-operated school buses. How awesome is that! Electric cars have been around for quite some time, but battery-powered school buses seem so much more exciting. Not only is it more fun to ride to school now, the electric, exhaust-free vehicles are better for the environment and are expected to cost school districts and state and local government less money. They are a hefty expense initially but are a much more reasonable option in the long run when compared to diesel buses; “it costs one-sixth to one-eighth as much to operate as a diesel bus,” says Jim Castelaz, chief executive officer of Motiv Power Systems, a manufacturer of all-electric powertrain control systems.

Technology allows us to customize experiences and create efficiency. Whether it’s artificial intelligence, visual reality, or battery-powered vehicles, new innovations continue to change what’s “normal” for us. We’ve seen it in workforce management with  Workforce Dimensions, and we’ll continue to see it manifest in other industries as well. Will school buses be electric by 2025? Or better yet, will they be self-driving? Think about that for a moment. Would you put your child on a self-driving school bus? For me, there are a few obvious benefits:

  • Considering most crashes are caused by human error, it could be safer over time.
  • It would help solve the problem of the bus driver shortage.
  • Did you ever wait for a bus that never came? I don’t know how much of an issue this is, but it happened to me quite often. I’m thinking programming routes into smart buses would make this situation a rarity all around.

I think it’s safe to say we’re teetering on the edge of a new normal – one where technology largely does all the work for us, including K-12 transportation. Maybe someday soon it will be old news to see Hannah the self-driving school bus by Teague pull up to take our children to school. Is this the future?

 

TEAGUE_HANNAH-Curbside-Pick-Up

Picture by Teague

 

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