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Are you always on?

October 17, 2017

What does it mean to be always on? And with the way the world is today, can you ever really be offline? My personal opinion? Not really. It’s almost impossible for the vast majority considering that every minute of the day in 2017

  • …Twitter users send 456,000 tweets
  • …Americans use 2,657,700 GB of internet data
  • …The Weather Channel receives 18,055,555.56 forecast requests

Yeah…whoa! And even when we’re not browsing these digital channels in real time, most of us have them, or others like them, on our minds – I think that still counts.

The best article I came across during my college research days is a now ironic piece called Why the Web Won’t Be Nirvana. Published in 1995 via Newsweek, the author describes the Internet as a “trendy and oversold community,” calling the bluff of all visionaries predicting that this new and exciting innovation would play a prominent, long-term role in business, education, government, news, etc. Many people thought similarly, but my, how things have changed!

Female employee working overtimeWhile I think we can all agree that the Internet was the springboard for many great and valuable opportunities, concerns about the not-so-positive consequences associated with being ‘always on’ are heard loud and clear around the world. Take Europe, for instance. The Workforce Institute at Kronos recently launched its Europe chapter with a panel debate headlined “the Always-on Con,” on October 10th in London. Thought leaders and industry experts gathered to debate the good and the bad effects of technology on our everyday lives.

So, does all the technology we know and love eat up too much of our time? Fifteen million UK internet users who participated in a ‘digital detox’ to balance their time spent on- and off-screen think so. Mobile devices have made it so we never have to go without. Do you Google Search at the dinner table and Google Map every drive, even if you know where you’re going? I’m guilty. The smartphone is a marvelous convenience, and I will admit it was a struggle to turn it off and lock it away for one very painful 3-day college assignment.

But does this level of connectivity really contribute to increased happiness and productivity? There are two sides to every story, and this plot has only just begun. Check out #alwaysoncon on Twitter for insight into the European awareness campaign and comments from thought leaders!

3 Ways to Learn About the Kronos Community

October 12, 2017

One of my biggest pet peeves is feeling lost about where to look or where to go when I need answers. If I have questions about a tool, product, or software I’m using, I want to know where I can get my information – quickly and efficiently. Doesn’t everybody?

That’s why customer communities are AWESOME. They are one-stop-shops where customers can leverage an engaged network of peers and interact with knowledgeable experts who know how to help. But what’s even better is online customer communities are so much more than just support. For example, the Kronos Community helps you make the most of your Kronos solution by providing the tools and resources you need to be successful independently. You can also share product ideas and network with other Kronos users – in addition to logging support cases and getting answers to user questions.

Laptop-WFCIf you’ve been to the Kronos Community (or even if you haven’t) and are curious to know more, here are three ways to get your hands on additional information:

  1. Webinars – Tune into the below on-demand webinars to see what’s new and understand all the Community has to offer. *Note: Registration is required to access the recordings.
  2. SNAPSHOT videos – Visit the Kronos Community YouTube page for quick and easy how-to tutorials.
  3. KronosWorks! – Will you be there? Make sure to stop by and visit Kronos Community experts at the expo booth or attend the Ask the Kronos Community Experts Panel to hear tips and tricks from top contributing customers.

Kronos on the Big Screen

October 10, 2017

FUN FACT: At one time, Kronos might have been part of your weekly TV routine and you didn’t even know it.

Night ShiftSo, what do Breaking Bad, True Blood, The Night Shift, Brooklyn Nine-Nine, and Kronos have in common? It’s an interesting connection actually…the Kronos Intouch timeclock debuted in each show! Check out the Kronos Highlight Reel to see each of the scenes where we’ve made it to the big screen. And if you’re currently watching any of these shows on-demand or tuning into the below movies, keep your eyes peeled to see if you can catch a glimpse of an InTouch on the set yourself.

Speaking of timeclocks…these valuable tools can be instrumental in helping to keep costs under control. Did you know that more than 13.6 million* American workers report being overpaid? Automated timekeeping devices create visibility into employee data and make it easier for companies and organizations to proactively manage incremental minutes.

Learn more about this TODAY at 2:00 p.m. ET by joining the webinar How Can Time Clocks Drive Strategy? Insight into Controllable Costs. It’s not too late to register!

*Calculation based on the U.S. Bureau of Labor Statistics report from January 2017 that estimates there are 152.08 million employed people in the U.S.: 152.08M x 9% = 13.68 million

Kronos Global Services: Thinking Globally, Acting Locally

October 5, 2017

Last week on Working Smarter Cafe, we featured the HR Tech Outlook article Four Keys to Building a Global Workforce Management Strategy. Kronos VP of Global Professional Services Kristina Lengyel shares her insight and expertise on “going global” and expanding teams across borders.

“The benefits of globalization are many, yet in the rush to achieve all that such a strategy has to offer, many organizations tend to overlook the role of workforce management.”Kristina Lengyel, HR Tech Outlook

So, how does an expanding organization allocate the proper amount of time and consideration toward a global workforce management strategy? Think globally and act locally. And the good news is Kronos can help you lay the groundwork for success.

Whether it’s your first time deploying or you’re expanding into new geographies, the Kronos Global Services team is here to help you develop a strategy that aligns with your goals and desired outcomes. Our strategic advisors, program managers, solution architects, and business analysis leverage years of experience working with leading organizations around the world to help you navigate through the complexities of a global solution deployment – the possibility of under-estimating localization or interpreting rules and regulations from country to country, for example.

Robert Martinek“We’re not just any old firm that works with [customers], we’re really partners, and we master all challenges together. That’s our promise to customers.” – Robert Martinek, Global Programme Manager

Watch new Kronos Global Services video to learn more about the team!

Smart snacking – It’s good for the brain.

October 3, 2017

dark chocolate.jpgWe all have those days when our brains are sluggish. Sometimes I feel great, I’m ready to go, but the brain is clearly late for work. It’s the worst. There are many different factors affecting brainpower, but did you know that food is thought to be a contributor?

Here are a few of my favorites:

Blueberries: With tons of antioxidants, eating blueberries can help enhance brain cell communication and even improve memory.

Eggs: Also thought to be linked to memory and brain cell communication, yolks contain choline, a nutrient similar to B vitamins.

Dark Chocolate: The good stuff, 70% dark or above. When consumed in moderation, it’s possible that cocoa improves brain activity because of stimulants like caffeine and theobromine.

Spinach: Leafy greens are thought to keep your brain young!

Walnuts: Antioxidant-rich and packed with DHA, an Omega-3 fatty acid. And we need Omega-3s to build brain cells!

I don’t know about you, but just in case, I think it’s time for a snack. Got to make sure those brain cells keep chatting.

Go Global

September 28, 2017

Kristina LengyelManaging your workforce isn’t an easy job, especially if you’re expanding across the globe. There are so many moving parts and important details to think about – How do you know where to start? Featured on HR Tech Outlook’s CXO Insights, Kristina Lengyel, VP of Global Professional Services at Kronos describes how organizations can reach past their borders and expand into foreign markets.

As noted in the article, four key elements contribute to building a global workforce management strategy:

1. Embrace Global Standardization

Standardization leads to strength. It provides the solid start you need to construct the right foundation for an effective and unified global workforce management strategy.

2. Target Process with High Value and High Potential

Invest time and effort in the areas that will result in the greatest value. If you’re still operating on manual processes, automated solutions for time and attendance, scheduling, and analytics could deliver tremendous benefits to your organization – especially when globally standardized!

3. Build Consensus and Create Consistency

Strategize, plan, and verify that you have the right people on board. That includes senior leadership and C-suite executives. Decision makers must be in support of what it takes to achieve global expansion.

4. Empower the Team and Plan for Change

Empower your subject matter experts to share the information each country or region needs to know about the new global strategy. Making agreements up front and clearly communicating change management initiatives will help avoid conflicts between cultures.World Icon

Click here to read more about “going global” in the original article on HR Tech Outlook!

5 Children’s Books Worth Remembering

September 26, 2017


Whether we like it or not, we all grow up. And it definitely happens really fast – doesn’t climbing the jungle gym and swinging on the tire swing seem like just yesterday? But time passes, and suddenly our challenges become more serious, our conversations more complex, our decisions more pressing, and our responsibilities greater.

Even though wisdom comes with age (usually), I’d like to remind us all of a few children’s stories with timeless life lessons worth remembering.

1. The Giving Tree – Shel Silverstein

This story teaches us that generosity, compassion, and selflessness blend together to create happiness. I’ve found my mind wandering to The Giving Tree in multipipe discussions relating to Customer Success. When customers come looking for help, what do we do? We provide them with the tools, resources, and direction they need to successfully reach their goals.

2. Winnie the Pooh – A.A. Milne

This might be my favorite. The Winnie the Pooh tales reveal the importance of humility and always doing the right thing. When it comes to what’s best for customers, we should continually make the choice to put their needs first.

3. Have You Filled a Bucket Today – Carol McCloud

Be kind, treat others with respect, and remember that our actions impact others around us. The decisions we make affect our customers, regardless of the teams or organizations we represent or the tasks and responsibilities that fill our days. Everyone plays a role in shaping the customer experience.

4. Matilda – Roald Dahl

Have courage. Knowledge is power, and we should use it! Our ideas matter, so we owe it to ourselves to be brave – if not for ourselves, then for our customers. Speak up and advocate for customers even when they can’t see you in action.

5. The Lorax – Dr. Seuss

LoraxIf something has meaning, keep it safe. One simple verse sums up this lesson, “Unless someone like you cares a whole awful lot, nothing is going to get better, it’s not.”

Kids become adults and reading habits change, but wise characters like Winnie the Pooh and The Lorax have equal relevance in our lives now as they did in our youth.

So…time for new reading material on your office bookshelf?

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