“Got time for a story?” My friend and former boss, Barb… Wait, no one ever really stops working for Barb. She loves to use that line and she tells a great story. Once, when I did work for her, We were struggling with a Powerpoint deck for a big presentation she was giving. Finally, she said, “ditch the Powerpoint.” Smart girl. She presented with no slides and no props. She stood in front of the audience and told them a story. She captured them and held their attention. It was a great lesson for me.
Yesterday I wrote about our 1 in one hundred million storytelling campaign, and earlier this month User Experience (UX) design was the topic. Today they come together in an article in UX Magazine by Marc Cajolet (of Kronos), Sarah Bloomer, and Alexandra Stevens about how Kronos is using “User Narratives” in “a major new initiative to accelerate into the cloud-based market.” I love this part:
“…the UX team was tasked with evaluating and evolving many of Kronos’s previously held assumptions about their products and users. Rather than using existing products and well-documented solutions as the starting point, the team wanted to start from scratch and encourage new thinking.”
Check out the article, but first take a minute to listen to Jack Dorsey, co-founder of Twitter, explain the user narrative.
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And now you know. Happy Friday all.
It’s well documented that I’m no fan of the unauthorized refill. That’s when a server in a diner or other breakfast establishment refills your still-partially-full cup without inquiry. Don’t mess with my Java. It’s just the way I like it, and now you’re making me screw around with it.
It seems IT professionals go through this same aggravation with desktop Java, since the constant security updates force IT to re-stir everything Java touches so that it’s just right… i.e. working.
Yesterday our support team updated a technical advisory on the Kronos customer portal titled, “Microsoft Internet Explorer Update and Impact on Oracle JRE and Workforce Central.” You can read more about the issue on Ars Technica (including some illuminating and humorous reader comments) and on Microsoft’s security blog.
So while overanxious breakfast servers and responsible security experts will be messing with your Java maybe forever, Kronos is working hard to kick the habit so that Workforce Central is 100% desktop Java-free. Hey, with version 7, we’re almost there with Workforce Central 7 desktop Java-free for around 78% of end users. Do the math. Upgrading means you’ll have a lot happier users that won’t need endless Java “top-offs.”
Oh, and I’d be remiss if I didn’t mention that an upgrade is a perfect time to consider clouds in your Workforce Central coffee. I’m so vain.