With a nod to Graham Parker for the front end of today’s post title, there’s passion in our professional services team that works with healthcare customers. Hey, they’ve been on the front lines in healthcare. The team has over 20 RN’s, and more than 30 of the team have over 10 years experience in healthcare… I wrote about them back in February after seeing healthcare professionals in action at Massachusetts General Hospital and Spaulding Rehabilitation Hospital caring for my mom after back surgery. They have hard, complex jobs, so if you’re trying to implement technology for them, you’d better know what they do. Here’s a few of of our Kronos for Healthcare services team talking (with passion) about what they do every day…
51% of 1,012 U.S. adults age 18 or older recently surveyed have little to no confidence in the Big Bang theory. Well, it is a theory, after all, but I’d put myself in the “somewhat confident” category. From what I’ve read, many believe the theory simply lacks proof. There’s also the science versus religion angle, where both sides cite a lack of proof in the others belief. Carl Sagan’s “Contact” is one of my favorite books (the movie is pretty good, too), especially for the way it explores faith in religion versus faith in science. That is, “belief that is not based on proof.”
Customers want proof. They want proof your product/service works. The want to hear from others who have used what you’re selling so they can believe in it. Recently we featured Kronos customers talking on camera about their experience using KnowledgePass and our cloud services. Still, customers want more proof. So we commissioned the Boston Research Group to interview Kronos cloud customers about their experience. BRG is doing a webinar on April 29th at 2:00 p.m. ET to present the findings from interviews with 100 Kronos cloud services customers. Check it out. That way you can get some proof from them so you don’t have to believe me.
This is a guest blog by Terri Edkins, a Senior Services Marketing Manager at Kronos.
Are you ever guilty of what I call irresponsible mousing? It’s when your mind is moving faster than your fingers and before you know it you’ve deleted something from your phone or computer that was probably important. I’m guessing it’s happened to all of us at some point and the impact can run the gamut from just annoying to pretty consequential. Just last week, I tapped my screen and blew up my saved grocery shopping list. Sure, it wasn’t the end of the world, but it wasn’t much fun taking the time to recreate that list aisle by aisle. If it had been saved in the cloud it would have been automatically backed up and I could have just retrieved it. Lesson learned.
Our customers enjoy the benefit of having their data backed up, as well as many other benefits, when they move their Workforce Central Suite to the Kronos Private Cloud. These organizations aren’t dealing with grocery lists: they’re collecting and aggregating data that impacts how their employees get paid, how their work hours and time-off requests get scheduled, and how they allocate their time on projects. All things that keep an organization humming along with satisfied employees. Bottom line, they can’t afford to lose this data.
The Kronos Cloud helps organizations by making sure that the system is available to users when they need it—guaranteed. And it makes employees happy too. A win-win. Don’t take my word for it, listen to Jeannette Batten from Direct Distributors talk about how the Kronos Cloud helped her.
Truckers fly down the on-ramps to I95 South, and I saw many do it during my 1,500 mile trek to Naples, Fl last week. As day sped toward midnight of my 16 hour shift, an 18 wheeler entered the right lane from the on-ramp. I was coming up in the left lane, somewhere in Darkened, SC. The big, silverfish trailer shimmied back and forth, and I thought, “get that puppy under control.” He or she did, and we ambled down the straightaway. Driving a tractor-trailer is a dangerous gig. Last week’s crash in Sacramento was headline horrific, but on average, over 400 truckers die on the job each year. 456 in 2012 to be exact…
Trucking is vital to the U.S. economy. The American Trucking Associations reports, “nearly 70% of all the freight tonnage moved in the U.S. goes on trucks. Without the industry and our truck drivers, the economy would come to a standstill. To move 9.2 billion tons of freight annually requires nearly 3 million heavy-duty Class 8 trucks and over 3 million truck drivers. It also takes over 37 billion gallons of diesel fuel to move all of that freight.” It’s astonishing to think of all the products we take for granted every day. Like bananas. I marvel that every time I walk into a grocery store anywhere, there are always bananas. I also often wonder how many, so I did the math*. We consumed 41,333,504,508 bananas in 2009… Trucks deliver the rest of our food, too.
What’s my point? This morning I read a story about how a trucking company just adopted our Workforce Central, and they deployed it in our private cloud. We actually have a lot of trucking and other logistics companies as customers. As a food lover, I appreciate them even more now.
The ATA concludes, “Simply – without trucks, America stops.” And yes, we have no bananas.
* The math
|2,864,000||Metric Tons of Bananas imported to US|
|6,314||Pounds Per Metric Ton|
|18,083,408,222||Pounds of bananas|
|0.44||Average Banana Weight (in pounds)|
|41,333,504,508||Bananas consumed annually in US|
Joe McAuliffe was a math teacher and a coach at Wakefield (MA) High School when I attended roughly ¾ through the last century. He was also considered “cool” by my peers and me, so I was fully engaged for his Geometry class Sophomore year. There were 4 quarters, and I received 4 “A’s.” It was easy. It was visual. It was right-brained. I don’t recall Algebra as fondly, nor do I recall who taught me. Still, I learned enough of it to craft some kick-ass Excel formulas. I’m thinking about how much of my success in Geometry was attributed to the right-brain thing, versus the influence of a fully engaged teacher and student. I’ll never know the answer to that equation, but I fondly remember the experience.
In 2014, I’m not sure teachers are as engaged. Financial pressures, larger classes, and standardized testing has really changed the workplace for K-12 professionals. A recent Gallup poll of teachers indicates nearly 70% of K-12 teachers are not engaged. That’s not good news for their young “customers” and the future for all of us. Disengaged teachers will result in more disengaged students. However, Gallup discovered that students who felt, “I have at least one teacher who makes me excited about the future” were “30 times more likely to be engaged.” That’s hopeful. One teacher can make a difference. Who was that for you? Tell us in our “Thanks to a Teacher” contest by sharing the best advice they gave you that helped influence your life and career. One winner will be selected, and “Kronos will award $10,000 to the school where the nominated teacher currently works or previously worked.” Do it now! The contest ends, this Friday, April 18, 2014.
Oh, and thanks, Mr. McAuliffe, wherever you are for helping me understand all the angles.
The French didn’t really legislate against tech workers answering work emails after 6PM, but it seemed a good story at the time. I think the French get quite a bit about life right, and the story does call into question the issue of our my “always on” connected lives life. Last week I took vacation days Thursday and Friday to drive Hans Solo 1,500 miles South. Day 1, I stopped for gas a couple times, but didn’t find a hotel motel room till near midnight. Something about a NASCAR race at Darlington… As I finally laid in bed waiting for the 16 hours of highway vibrations to subside, LED light shone data my way. I deleted many of the 185 intruders, and ignored the rest. I’m too connected, but mobile apps do provide some work-life balance. Friday morning in the Summerton (SC) Diner, I sat among the locals and pecked out that days blog, Metamorphosis. Yeah, it was a day off, but the thought of missing a day and potentially ceding my blogging domination to (Work)Joyce would have upset my work-ego balance, so I did what I had to do.
In many industries employees just do what they have to do to get the job done. Sometimes the work and life boundaries blur. Having a mobile app for WordPress allowed me to sit and eat with my iPad, mixing bits and grits to get a little work done. Workforce Mobile and Workforce Ready Mobile give Kronos users easy to use apps to get important tasks of their job done so they can visit mom, see their child’s ballgame, or make that doctor’s appointment.
It’s important to disconnect once in a while, but while we do what we gotta do, mobile technology gives us flexibility to balance busy work and personal lives, or in my case, to just battre le boss…