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Kronos Community for the HCM Professional

September 15, 2017

As we descended from the great monolith of music, I realized Summer was over for me after one last gasp (the altitude alone made it a gasp…) to Red Rocks Park and Amphitheater in Morrison, Colorado to check one off the bucket list. I was looking forward to coming back to work even though it was our last week in what’s been our corporate headquarters for 17 years… Monday began with a meeting to kick off a project to further improve the experience for our 30,000 plus member Kronos Community. In case you haven’t been there, our community is a collaborative environment for Kronos customers and partners to:

  • virtually connect
  • ask and answer questions
  • open and manage support cases
  • collaborate in special interest groups
  • find knowledgebase articles
  • learn about Kronos training and services
  • suggest ideas to improve our products and services

One somewhat hidden gem sparkled a little this week when one of our project managers received a question from a customer implementing Workforce Central 8:

“Our CFO asked me to see if Kronos offered any type of service that notified its customers of upcoming minimum wage changes. Is this something that you guys happen to offer?

It seemed unlikely to me but definitely worth asking.”

Here’s the answer… Yes! In the Kronos Community, registered members (customers and partners) have free access to “HR and Payroll Answerforce,” a “research tool for HR and payroll related issues — Recruitment and Retention, JCAHO, Workplace Safety, HIPAA, and more, including in-depth information on State and Federal laws and regulations.”

There, Community members can also sign up for email alerts that will send them related news each business day. Click on the image to see a sample email, and please come visit our community. We have some short YouTube snippets to show you how.

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