Ski n’ Serve
Skiing, or in this case, showboarding selfies aren’t the only reason to have your smartphone on the mountain. Back in the jurraski era around 1978, it would have been nice to have a cellphone after my binding broke about 100 yards from the summit of some mountain in Vermont. Yeah, I was a beginner, and my “friends” took me to the top and said, “see you at the bottom.” That was a long walk.
Today, such a sad skier might have been assisted after calling for help. Just like any business, customer service is the competitive differentiator, and the Deer Valley Resort in Park City, UT delivers. One way they provide a superior customer experience is with their engaged workforce.
“We pride ourselves in our ability to offer superior guest service and we do this with the help of our exceptional staff. Taking care of our employees is just as important as serving our guests…” – Chris Lampe, director, human resources, Deer Valley Resort
See you at the top.