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Analytics and the Workforce Nest

January 14, 2014

nestOne of the gifts (Play)Joyce recently received for her 42nd* birthday was a Nest thermostat. It sort of monitors when you’re home, when you sleep, and then adjusts temperature accordingly to save energy. It’s also connected to the internet of things, so yesterday when Google bought the company for $3.2 billion dollars, some people freaked, believing the NSA will now control the temperature in their homes whilst they sleep…

Yesterday I took my son for a doctor’s appointment. Dr. Martin pointed to a screen full of numbers, then calculated other by hand. She was looking at the chemical composition of my son’s blood, and making decisions based on hard data, not instinct or intuition…

workforce analyticsThe availability of vast data, and the processing power to make sense of it is both scary and hopeful. In the workplace, there’s workforce analytics that can help organizations “identify, predict, and manage opportunities for cost savings and productivity gains — all while improving the quality of their products and services.” Here are some industry examples of how Kronos workforce analytics helps customers:

 

  • In healthcare, workforce analytics can help “reduce agency spending, and optimize staff productivity to deliver quality care.”
  • Workforce analytics in the public sector “correlates timekeeping, grant tracking, and leave liability data and transforms it into actionable insights.”
  • In retail, workforce analytics allows you to “analyze workforce scheduling data alongside foot traffic and POS data — store by store — to gain insight into the correlation between staffing for store promotions and sales.”

On a tablet, workforce analytics look as cool as a Nest… Here’s what workforce management and analytics looks like today in retail.

*Not really, but that’s what she’s going with, so not being stupid, I go along with it. Besides, she doesn’t look a day over 39…

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