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Ouija Board no way to get answers…

December 5, 2012

ouija-boardOnce when I was about 10 I played the Ouija Board game with some neighborhood kids. Yeah, I was young, but not stupid. It took me about 2 minutes to figure out it was nonsense… Still, it was fun in a dark, creepy way. There’s even an online Ouija board now if you’d like to get virtually dark and creepy.

I often see Kronos users feeling around in the dark for answers on message boards, LinkedIn groups, and other social sites. Some of them are very good, and there are some smart people helping each other out. In some cases, those respondents are trolling for consulting business, but that’s cool. It’s good to see healthy Kronos ecosystems growing. However, my observations see two caveats to this Ouija Board process:

1. You often have to wait for answers.
2. You can’t be sure which response is correct. Sometimes people responding have different opinions.

It doesn’t have to be this hard. Kronos customers can simply go to our customer support portal and ask their question. They’ll either find the answer in our Knowledge Base, or they can simply open a case online and someone from our Kronos Global Support team will answer it for them.

SuperSearch

It’s faster and better than using a Ouija Board, but it won’t tell you if you should go steady…

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