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Every picture tells a story…

July 26, 2012

The outline of the infield dirt covered in sod was just one of the cool things experienced last night as I watched Roma AC beat Liverpool, 2-1 at Fenway Park.  Did you know the artist responsible for this post title was a pretty accomplished soccer player in his younger days?  Yep, and Rod Stewart’s 1971 record is considered by Rolling Stone to be one of the 500 greatest albums of all time, but that’s not important right now…

I drew this picture with my finger using Skitch on my iPad. Hey, it’s not art, but it tells a story about managing enterprise software.

Starting at nine o’clock…

  • IT staffs are under multiple and increasing pressures. With limited staff, IT organizations have to prioritize how they’ll spend their time.
  • IT support costs are another pressure, and they can fluctuate wildly depending on many factors, including the age of the system and its infrastructure, and changes needed to support evolving business needs.
  • Upgrades can be costly and time consuming.
  • Systems must be kept up to date to ensure compliance with wage (FLSA, CA Meals), payroll tax and record-keeping laws.
  • Complicating demands on the IT staff is employee turnover and knowledge evaporation. It’s difficult to remain well schooled on all systems.
  • System performance and the user experience can degrade over time if proper attention is not paid to database management, system updates, and business rule changes.

To finish telling the story, I drew the cloud around the six business pains, and then added the Ghostbustery red line through those pains. With cloud services for Workforce Central, Kronos manages the system, installs patches and upgrades, and keeps the system running well, so using it provides the experience your employees expect. See? That was easy.

Now you can kick back and enjoy some Rod the Mod with Ronnie Wood and a little futbol thrown in…

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